Motorcycle Lab | Shipping & Returns
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Shipping & Returns

 

Standard shipping Costs

Shipping within New Zealand for any orders under the value of $50 will incur a standard shipping fee of $5.00.

All orders placed totalling a value of over $50 will be shipped within New Zealand free of charge. Please note this does not include weekend deliveries.

 

Estimated Time of Delivery

We will endeavour to make sure you receive your product in the fastest time possible.

Most deliveries of available product will arrive within 48 hours, unless order was placed over the weekend/holiday period or you live in a rural location.

For any orders placed on out of stock product an estimated time of availability and delivery will be advised.

 

Returns and Refunds

RETURNS

 If your item is faulty upon receipt, we will gladly exchange the item. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and must still be in an unused and saleable condition.
We DO NOT refund for change of mind or incorrect choice.  If an item is on sale there is NO change for size and no refunds so please choose carefully. Any items sent back will be at the customers expense.
Please note that in order for the exchange to be accepted, all tags must remain on garments. The condition of the item must be re-sellable. Motorcycle Lab will not accept the exchange of any item that is considered used.
Please note that before an exchange can be done, you must contact the team at Motorcycle Lab within 3 days of purchase. You will have to get the item back to Motorcycle Lab within 7 days of the date that you received the item. The item must be unworn and have the tags still attached, or it will not be accepted. The customer will pay for the additional shipping charges. 

TERMS AND CONDITIONS 

Motorcycle Lab – www.motorcyclelab.co.nz is subject to and enforced under any applicable federal laws and regulation, and falls under the jurisdiction of the county of New Zealand and New Zealand laws abiding.

Fair Trading Act 1986

Consumer Guarantees Act 1993

Privacy Act 1993

Sale of Goods Act 1908

 

 

If you have any questions please do not hesitate to contact us via email or by phoning 09 4382319

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